Help FAQ: Delivery

Below you'll find answers to common delivery related questions.

Gamestation.co.uk Delivery Information

How much does delivery cost?

Answer: Full details of all our delivery charges can be found on the Delivery Options page

Question: After I place an order, how long will it take for me to receive it?

Answer:We aim to deliver your order within 3 working days. More information about delivery times will be indicated at the checkout confirmation stage of a transaction. Details about delivery times.

Question: My order ends in /2 and will arrive in 2 to 3 working days. If I pay for express delivery, will it arrive sooner?

Answer: No, unfortunately express delivery will not speed up delivery time for /2 orders.

Question: Can I have my order sent to an address other than my own?

Answer:In most cases, yes. However, for security reasons some orders can only be delivered to the home address of the credit/debit card holder. Orders being sent to an alternative address may be subject to security checks so delivery times will be extended. We are not able to ship to PO Box addresses.

Question: Can I order over the web and pick up my order from store?

Answer: No, Gamestation does not currently offer this service.

Question: My order hasn't arrived. How do I find out where it is?

Answer: Head over to our Order Tracking page to find advice on tracking your order and who to contact if it has gone missing.

Please Note:
- Delivery lead times shown are approximate and are not guaranteed.
- Every effort will be made for all orders for "immediately" available items received at Gamestation prior to 1.00pm (Mon - Fri) to be shipped that day.
- This applies to products which are currently available in our distribution centre.
- We are unable to ship orders outside of the UK over 1000g which would include all hardware orders.
- International customers please be aware that we will be unable to refund any postage and packing costs incurred in returning a product to us under our 28 Day Returns policy.
- Standard VAT is charged, where applicable, on all orders shipped. You are responsible for claiming back any VAT that you feel is due to you from your local tax or customs office.